Frequently Asked Questions
Find answers to common questions about Doctors & Co Dental Care
General
Do all Doctors & Co practices follow the same standards?
Yes. All practices within our group follow unified clinical systems, patient-care protocols, and operational standards to ensure a consistent and high-quality experience across every location.
Are you accepting new patients?
Yes. All Doctors & Co Dental Group clinics welcome new patients, families, and referrals from other healthcare providers.
What payment methods are accepted at your clinics?
Most clinics offer HICAPS, accept major private health funds, and provide flexible payment options for select treatments. Specific options may vary by location.
Do your clinics see children?
Yes. Our practices are family-friendly and experienced in caring for children of all ages. Many locations also offer CDBS-bulk billing for eligible families.
How can I book an appointment?
You may book online via the clinic’s website or contact the clinic directly by phone. All individual practice details are available on the “Contact” page.
What services do Doctors & Co practices offer?
Our clinics provide a full range of general, cosmetic, restorative, and specialist dental services. Each practice follows group-wide standards to ensure high-quality, consistent care.
Are emergency appointments available?
Most practices accommodate urgent dental appointments based on availability. We recommend contacting your preferred clinic directly for the fastest assistance.
Do your clinicians use modern technology?
Yes. Our group invests in advanced digital dentistry, modern equipment, and ongoing clinical training to ensure accuracy, comfort, and efficiency.
Which locations are part of Doctors & Co Dental Group?
Our network includes multiple clinics, with more to be added soon. You can view the full list on the “Clinical Partners” page.
For Dentists
Do your clinicians accept referrals?
Yes. Our dentists accept referrals for implants, orthodontics, cosmetic dentistry, and complex restorative cases.
Will I receive updates on my referred patients?
Absolutely. We prioritise transparent communication and will provide treatment updates and completion summaries to keep you informed.
How can I refer a patient?
A referral form will be available soon. In the meantime, you may refer patients by contacting your preferred Doctors & Co clinic directly.
Do you return patients to their original dentist after specialist care?
Yes. Referred patients are returned to their original dentist for ongoing care unless the referring dentist requests otherwise.
Are your clinicians trained in advanced procedures?
Yes. Our group includes clinicians with advanced training in implants, orthodontics, cosmetic care, and complex restorative treatment.
For Partner Clinic / Professionals
What support do partner clinics receive?
Partner practices gain access to systems, leadership support, HR and compliance frameworks, finance advisory, marketing guidance, IT support, and ongoing clinical development.
Do you help with recruitment and training?
Yes. We provide recruitment support, onboarding systems, workflow development, and team training to help practices build high-performing teams.
Can Doctors & Co assist with practice growth?
Yes. Our team offers financial planning, workflow optimisation, marketing strategies, and operational support to help clinics grow sustainably.
Do you offer career progression opportunities?
Yes. Clinicians within our group have pathways into mentorship, leadership roles, and potential partnership opportunities.
How do I join Doctors & Co Dental Group as a partner clinician?
You may submit your interest through our “Partner With Us” page. Our leadership team will reach out to discuss suitability, alignment, and next steps.
Do clinics retain their identity after joining the group?
This depends on the clinic’s preference and strategic goals. Some maintain their established brand; others transition to a unified group identity.